Privacy & Security Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter (if applicable) or fill out a form. When ordering or registering on our site, you will be asked to enter your: name, e-mail address, phone number or mailing address.
What do we use your information for?
Any of the information we collect from you may be used:
- To process your online or phone order or to provide a quote
- To deliver your products that you hire or purchase;
- To post or e-mail your statements and invoices;
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
We also collect statistical data from all visiting traffic through our website. This data includes information regarding:
- the number of visitors
- the time and duration of your visit
- the information requested during your visit
- which browser you are using
- which operating system you are using
- advertisements click throughs (Google Ad)
All statistical information is used to provide www.boxncratehire.com.au with general information about our users and to help promote and better our understanding of the way you use and interact with our online services.
How do we protect your information?
Box n’ Crate Hire take all reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
We have physical, electronic and procedural safeguards to protect your information which is held by us. All online information is stored in electronic databases requiring appropriate user authentication for access, which is restricted to staff.
Our security measures include, but are not limited to:
- restricting access to our computer systems and physical records to authorised persons
- requiring employees to use unique passwords to gain access to systems
- data encryption with all online communications and payment transactions
- data servers are protected by firewalls and virus scanning tools
Are my online payments secure?
Box n’Crate Hire provide a very high level of security when you interact with our website and use our online service.
We use a secure server and all personal information supplied is transmitted encrypted -using 256-bit Secure Socket Layer (SSL) technology – into our payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We do not store credit card details, they are handled by our third-party payment gateway provider (SecurePay & PayPal) and are subject to their respective terms and conditions. However, we can access credit card details through our payment gateway provider, but only via secure login and verification.
Do we disclose any information to outside parties?
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service requested.
Third party links
At our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If you have any questions about the Box n’ Crate Hire, Perth’s best packing crate hire company, or our treatment of your personal information, please send us an e-mail: firstname.lastname@example.org